Author Archives: David Mills

What do ethics have to do with leadership?

Ethics, character, moral intelligence…some people think these concepts seem old-fashioned. Some leaders cut corners, bend the rules, or shade the truth because they are afraid they might miss opportunities.

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Customer is Always Right – ?

It’s perhaps the most well-known phrase in customer service. But when you stop and think about it, is this statement an unwavering fact or a small business myth that needs to be questioned? Marcus Lemonis has the last word on … Continue reading →

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Effective Healthcare IT Leaders

Some people seem to be born leaders. But good leadership is a skill which can be learned. Experts in this video tell us what they see as the most important traits of effective leaders in health IT.

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The Changing Role of Leadership in Healthcare

Dympna Cunnane, Organisation Development Consultant and Programme Director at London Business School, discusses her views on how healthcare leaders respond to the pressures of the job and their role in ensuring high quality, compassionate care for patients.

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Employee Recovery : The Struggling Asset

Background It is good to remember that the most important asset in any organization is the employee. However, there are times when an asset can become one of the biggest liabilities. This is often the case when an employee has … Continue reading →

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Emotional Intelligence: How Good Leaders Become Great

The UC Davis Executive Leadership Program is a transformative, interactive seminar series that will expand your ability to confidently guide and direct your organization. Gain practical techniques, effective strategies and essential personal insight to become a passionate, inspiring leader. In … Continue reading →

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Shy People Tend to Have This Coveted Leadership Skill

Those on the quiet side are hardly doomed to fail in the business world.

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John C. Whitehead on Leadership

“When you’re talking, you’re only saying things that you know. If you don’t listen a lot, you will never find a solution that’s satisfactory.”

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Difference Between Leadership and Management

David Williams, chairman and CEO of Merkle, explains the difference between leadership and management.

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Women in Leadership

Planning Is Key: Naina Lal Kidwai Trailblazer is a word often used to describe Naina Lal Kidwai. The first Indian woman to pass out of Harvard Business School, one of the first woman investment bankers in India, the first woman … Continue reading →

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What is Leadership?

Simon Sinek: “Glenn Beck Program”, explains what it means to be a good leader and the importance of service.

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Self Leadership

Leadership Monday with Tami Gaines – Coach Gig’s Daily Locker Room – What do you do when know one else is watching? – Self Improvement – Develop a Warrior Mindset

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Extreme Leadership … in Health Care

Thomas Kolditz: Brigadier General (Ret.) Yale Professor, Extreme Leadership Expert, Keynote Speaker – What do your followers need? – What do your patients need? – What is the social distance of your organization?

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Functional Perspective on Group Decision-Making

Interview conducted by Em Griffin, author of A First Look at Communication Theory. Find more resources on this and other communication theories at www.afirstlook.com. – The ability to Analyze the problem. – The ability to Identify the appropriate criteria for … Continue reading →

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Mental Models and How We Make Sense of Things

The way our minds shape what we notice and how that allows us to do complicated things with ease, and the problems this ability can cause us as we try to work and live together. Steven Wirth is Exec. Dir. … Continue reading →

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