Be1Leader

Mary Abbajay talks with Rebecca Cooper on Washington Business Tonight about five essential skills every manager must have today to be successful! Mary also offers tips to ensure your employees are engaged and motivated

IQ – a number used to express the apparent relative intelligence of a person that is the ratio multiplied by 100 of the mental age as reported on a standardized test to the chronological age. IQ is the measure of cognitive abilities, such as the ability to learn or understand or to deal with new situations; the skilled use of reason; the ability to apply knowledge to manipulate one’s environment or to think abstractly as measured by objective criteria (as tests); mental acuteness; logic and analytical skills.

EQ – is a measure of your emotional intelligence, or your ability to use both your emotions and cognitive skills in your life. Emotional intelligence competencies include but are not limited to empathy, intuition, creativity, flexibility, resilience, coping, stress management, leadership, integrity, authenticity, intrapersonal skills and interpersonal skills.

Speaker, trainer & coach Roger Reece speaks to a group of managers in a Leadership Development seminar in 2011, describing how “victim monologues” – his term for the mental model that causes a person to unconsciously cast him- or herself as a victim in various situations – are what lie behind most of the chronic complainers and demotivated employees in the workplace. He explains the manager’s responsibility to make their employees successful: to make them accountable for their performance; to learn how to motivate them; and most of all, to learn how to change the flawed mental models that hinder their ability to succeed and be happy, at work and in their personal lives.

Great stuff! Perfect example of the benefits of a changed perspective.