Doug Conant, former president and CEO of the Campbell Soup Company, explains how to improve staff morale.

Doug Conant, former president and CEO of the Campbell Soup Company, explains how to improve staff morale.

Create a Culture of Engagement and learn how to find the Engagement Sweet Spot – Engagement is all about FEELINGS! As Carl Buechner said — people will forget what you say; they’ll forget what you do — but they’ll never forget how you made them feel.

Marcia Blenko, leader of Bain & Company’s Global Organization Practice, explains how to put effective decision making at the center of your business.

Making an important decision is never easy, but making the right decision is even more challenging. Effective decision-making isn’t just about accumulating information and going with what seems to make the most sense. Sometimes, internal biases can impact the way we seek out and process information, polluting the conclusions we reach in the process. It’s critical to be conscious of those tendencies and to accumulate the sort of fact-based and unbiased inputs that will result in the highest likelihood that a decision actually leads to the desired outcome. In this video, Michael Mauboussin, Credit Suisse’s Head of Financial Strategies, lays out three steps that can help focus a decision-maker’s thinking.

This week Bob Vanourek, leadership speaker, author, and the former CEO of 5 companies, shares his opinion on how the best kind of leadership practice is one that encourages collaboration with colleagues. He also stresses that the right kind of culture and environment can encourage positive improvements in the performance of a person. Leadership is not a solo act.

Improve Your Empathic Listening with Dr. Stephen R Covey’s Indian Talking Stick.
